When does the pre-order sale happen?
The online sale opens at 9:00 am PST on Monday, July 13th. Only a limited quantity will be available for online pre-order each day, so some items may be closed for orders at some point during the day but will be replenished starting at 9:00 am the following sale day.
What are your convention Exclusives this year?
You can view our exclusives here: Comic Con At Home Exclusives
How many can I pre-order?
Please limit your pre-orders to TWO pieces per exclusive per HOUSEHOLD, duplicates will be cancelled.
When am I charged?
You are charged immediately at pre-order checkout.
When will my items ship?
Pre-orders will begin shipping out the weeks of July 27th and August 3rd.
Do you charge tax?
Sales tax is only applied to pre-orders from California.
What payment methods do you accept?
All major credit cards
Can I order from outside the U.S.?
No, we are only shipping within the United States.
Who do I contact to make changes to my order or ask questions about my order?
Please email firstname.lastname@example.org