Pre-Order FAQ

When does the pre-order sale happen?

The online sale opens at 9:00 am PST on Monday, July 13th.  Only a limited quantity will be available for online pre-order each day, so some items may be closed for orders at some point during the day but will be replenished starting at 9:00 am the following sale day.

What are your convention Exclusives this year?

You can view our exclusives here: Comic Con At Home Exclusives

How many can I pre-order?

Please limit your pre-orders to TWO pieces per exclusive per HOUSEHOLD, duplicates will be cancelled.

When am I charged?

You are charged immediately at pre-order checkout.

When will my items ship?

Pre-orders will begin shipping out the weeks of July 27th and August 3rd.

Do you charge tax?

Sales tax is only applied to pre-orders from California.

What payment methods do you accept?

All major credit cards

Can I order from outside the U.S.?

No, we are only shipping within the United States.

Who do I contact to make changes to my order or ask questions about my order?

Please email